Appointment Booking Service
JAM are ideally suited to take diary bookings for your clients or customers. Whatever the reason, our operators can take the necessary information from the caller and then using our in-house developed software make an appointment. These can be created by the client online, and then viewed once a booking has been made. Many of our clients who use this service also choose to take advantage of our fulfillment department to then despatch confirmation letters.
Below is what one JAM client had to say about our diary booking service.
"We appointed two major UK telephone call centres to provide telephone appointments and first line technical support for our UK customer base. JAM media became our exclusive agent after a 4-month trial primarily due to three key factors:
1) Their on-line diary product is a quality tool that adapts to our needs and expands as the company continues to grow. The analysis function of the database is a powerful tool in its own right and is capable of generating simple yet comprehensive data analysis and reporting.
2) The service provide the initial point of contact between our company and our customers and have been commended on many occasions for the polite and accurate manner in which calls are handled.
3) JAM provide a service, which is not perceived as a ‘call centre’ by our customers but as the appointments division of our company.
We have now used JAM media for over 2 years and are fully satisfied with the service received."
1) Their on-line diary product is a quality tool that adapts to our needs and expands as the company continues to grow. The analysis function of the database is a powerful tool in its own right and is capable of generating simple yet comprehensive data analysis and reporting.
2) The service provide the initial point of contact between our company and our customers and have been commended on many occasions for the polite and accurate manner in which calls are handled.
3) JAM provide a service, which is not perceived as a ‘call centre’ by our customers but as the appointments division of our company.
We have now used JAM media for over 2 years and are fully satisfied with the service received."
Call 0208 207 0007 or fill out our enquiry form for more information.
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