JAM Wins Award of Excellence

JAM Media Response

has been honoured with the exclusive

2007 Award of Excellence

. The Award is presented annually by an International Call Management Association (CAM-X), the industry's Trade Association for providers of call centre services including telephone answering and message delivery. JAM was presented with the Award recently at the 43rd Annual Convention and Trade Show held Canada.

Independent judges are contracted by the association to evaluate call centre services throughout the World over a

six-month period

. The criteria for scoring include

courtesy, response time, accuracy and overall service to their clients

. If the company scores

80% or better in ALL categories

they are presented with the coveted Award of Excellence. The program is now in its 18th year.

"The Award of Excellence is a 'mystery shopper' program that gives an independent assurance that the winners have passed a rigorous quality assurance process." Says CAM-X president Michael Leibowitz. "We congratulate JAM Media Response for their achievements."

Founded in 1964, CAM-X began as a national trade Association representing live answering services, the International Call Management Association now encompasses companies across the world offering specialized and enhanced operator based services including: call centres, contact centres, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax and internet service among others.

CAM-X extends its congratulations to the

staff of JAM Media Response

on their proven quality service to their customers.

Call 0208 207 0007 or fill out our enquiry form for more information.

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