Why JAM?

We understand how difficult it can be in choosing a telephone answering service with so many different websites each claiming they provide something that little bit special.

At JAM we speak or in this instance write only the facts, and we welcome any potential or existing clients to visit us and have a meaningful insight into how the longest established Telephone Answering Service in the UK functions on a day to day basis.

We are open 24/7/365 and treat every call with the same importance, whether it is 9am on a Monday morning or at the stroke of midnight on New Years Eve.

From its inception JAM has only ever written its own systems and has never had to rely on outside companies or off the shelf packages. This allows us to cope with our clients demands and react swiftly when required.

The heartbeat of any call centre no matter how sophisticated will always be having sufficient staff to cope with traffic levels. JAM has a long record of achieving excellent answer times and extremely low missed call rates. To compliment our impressive statistics, we make constant use of our training room to ensure the highest levels of service possible are achieved.

As part of our commitment to achieving a high performance level, JAM is committed to a number of meaningful award schemes that accurately measure our performance. We also believe that rewarding our staff properly puts JAM right at the top of the call centre league.

Of course what you most want to know is how much is this going to cost? JAM is by no means the least expensive telephone answering service in the UK, although we are definitely not the most expensive. JAM will give you real value for your money.

Finally if you don’t find what you are quite looking for on the main JAM site, please do take a look at our sister sites PureJAM and Answer.

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